"There was something about Richard that gave me the confidence to carry on. Richard got into the technology when he was working on houses with English Heritage, and he was able to overcome my objections. The spec he put together was more expensive, but it was covered by the RHI grant."
"South West Heat Pumps are easy to deal with. They don't mess you around, they tell you things you need to understand. They're transparent and honest."
"Every time I ha a query or a question, I picked up the phone and [SWHP] were there to answer it. It was good to know that I had someone at the other end of the phone with all the answers."
"It's been an amazing and rewarding project. The children have been involved at all stages... we're really proud to be part of this pioneering project with South West Heat Pumps."
The actual installation was simple. We ended up with a very efficient, quiet and warm product which keeps our heating bills down.